We found the hotel to be clean and pleasant and the desk person was courteous and helpful.
. Spend more to get better srvice and quality.
pick a better hotel. The hotel also smelled moldy. I had to get one from another room myself. The room did not have an iron or ironing board, eventhough one was supposed to be in my room. The bathroom room had no paint.Will go someplace else next time
I had to get my own towels everyday.
Not staying again
trash overflowing outside and bathroom is not in good condition.
i would not recomend this hotle the room was so bad we had to switch rooms the service was not good we will not use this holiday in again.
Travelers tip on saving a few bucks
Do not stay here, stay someplace else!. Do not recommend. Ugh. I couldnt sleep for fear they would crawl on me.
There were roaches in the shower and under the bed.Roaches.
. It was rather run down. When I got up in the morning the window had been broken in the room next door. That evening there was fighting all night long in the room next door. They tried but it was obvious they were at a lose for business clients. I needed a printer and they couldnt provide one.Id stay away
I arrived Friday evening and checked in.
. Expected the usual, wasnt surprised. So-so breakfast (complimentary) No frills, no extra charges.You get what you pay for
Decent room, comfortable beds.
. The beds were very comfortable and the people at the front desk were very helpful when we wanted to book an extra night we werent planning on. Just what we were looking for. We couldnt really afford to stay for a while and werent sure if we could go at all, but we stumbled across this hotel and it was very affordable.Affordable with great customer service
We were in town for a funeral and we needed a hotel in a pinch.
. Enough said. On a positive note, they have a friendly staff., tissue box holders without tissues, wifi not available in rooms only in the lobby, a cockroach found on the counter. Iron without ironing board, coffee maker without coffee packs, cups, etc.Never again
Amenities offered as noted online are half true.
Make sure the hotel is not overbooked as it is a nightmare to get a room and that too with the kids as there is no good customer service to take care of the problem.No Quality
The hotel does not have quality in the rooms and has problems with overbooking which is a nightmare and no proper customer service.
............... I guess the old saying is true, you get what you pay for. This was my first expedia experience and I travel for a living, so I usually know what to expect from a hotel, so I was unpleasantly surprised. Thus, we froze all night with it on full blast. I knew wed never get another room or anybody to fix it so we decided not to touch it out of fear of elecrocution. The floor was soaked and when we turned on the A/C we realized that is was draining into the room. When they finally found a room for us I was shocked that it was not nearly as nice as the photos on expedia. Although the front desk was as nice as they could be and tried very hard, check in took over half and hour and so many people came up interrupting with requests for towels/ice (broken ice machines)that I thought I would never get to bed that night after a long drive.Will never use this hotel again,
This hotel has so many room maintenance issues and was so understaffed that I will never stay there again.
Better yet, total demolition is whats needed!.Worst hotel Ive ever stayed in! Avoid this hotel at all costs
HOtel is in terrible condition & needs major overall just to get it to a basic OK status.
Not Very Satisfied
Hotel could use some structure makeover.
Travelers tip on dining
Eat at Los Palmas across the street - outstanding!. I would never stay here again. The bathroom floor was actually missing a piece of tile. The whole place was run down and gross. The curtains were molded, as was the shower grout. After reading other reviews, I expected it to be clean and it was not.Never Again
I was very disappointed in this hotel.
Travelers tip on nightlife
Check out Lookers... Although, the hotel was not as close to the beach as we would have hoped, the location was amazing in reference to everything else. However, while there, we found out that the hotel was near everything that we needed (food, entertainment, etc).Location is Everything
Originally, we got the hotel just for sleeping purposes.
A must see in Pensacola.Good value for the price
Within 20 Minutes of the National Museum of Naval Aviation.
. Very satisfied.Non-Smoking
Unlike other hotels, Non-Smoking room had no smell of smoke in any of the material in the room and thats including the towels.
. If you are in Pensacola for more than one night, bite the bullet, pay a little more, and stay somewhere a little nicer. Right near the interstate. Had to go to the front desk just to get a bucket of ice! If you want a cheap place to stay for one night, this place is fine. The ice machines did not work. Needs paint.Stay here for the price, not the comfort
Room was dated.