• Airport
  • Internet
  • Breakfast
  • Pool
  • Parking
  • Pets
  • Reustarant
  • SPA

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  • European-style shops Anchoring Santana Row, San Jose's European-style shopping district, the Valencia is within strolling distance of the great stores, restaurants, and salons that lend the Row its elegance and charm. Spa and rooftop pool A rooftop pool and wine bar, a day spa, a chic lounge, and complimentary breakfast buffet are among Hotel Valencias many pleasures. An urbane design style is evident in the coolly chic lobby and throughout. Internet cool Cool, contemporary style sets the tone in this San Jose hotel. Custom mattresses, Egyptian cotton linens, and luxury Lather bath products enhance the comfort level. High-speed Internet access is complimentary.

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    • Property amenities

      24-hour front desk
      Air-conditioned public areas
      Audio-visual equipment
      Number of floors: 5
      Banquet facilities
      Beauty services
      Business center
      Business services
      Complimentary newspapers in lobby
      Complimentary breakfast
      Concierge desk
      Conference room(s)
      Dry cleaning/laundry service
      Event catering
      Express check- in
      Express check-out
      Fitness equipment
      Full-service health spa
      Internet access in public areas - complimentary
      Internet access in public areas - high speed
      Internet access - wireless
      Limo or Town Car service available
      Massage - treatment room(s)
      Medical assistance available
      Meeting rooms (small groups)
      Multilingual staff
      Number of rooms: 213
      Parking (valet)
      Parking garage
      Restaurant(s) in hotel
      Room service (24 hours)
      Safe-deposit box - front desk
      Security guard
      Shoe shine
      Smoke-free property
      Spa services on site
      Swimming pool - outdoor
      Technology helpdesk
      Television in lobby
      Tour assistance
      Use of nearby fitness center (discount)
      Wedding services
    • Room amenities

      Air conditioning
      Bathroom scale
      Non-smoking rooms only
      Cable/satellite TV
      Climate control
      Clock radio
      Coffee/tea maker
      Complimentary newspaper
      Cribs (infant beds) available
      Designer toiletries
      Direct-dial phone
      Electronic check-out
      Electronic/magnetic keys
      Extra towels/bedding in room
      Free local calls
      Hair dryer
      Hypo-allergenic bedding available
      Internet access - complimentary
      Internet access - dial-up
      Internet access - high speed
      Iron/ironing board
      Makeup/shaving mirror
      Massage - available in room
      Microwave (on request)
      Multi-line phone
      Pay movies
      Premium bedding
      Premium TV channel(s)
      Refrigerator (on request)
      Rollaway beds
      Sewing kit
      Shower/tub combination
      Turndown service
      Voice mail
      Wake-up calls
      Window opens
    • Location highlights

      Airport nearby
      Convention center nearby
      Full-service health spa nearby
      In entertainment district
      In suburbs

    Nice place to stay if you want downtown type action

    We enjoyed the Valencia. It is beautifully appointed. What we appreciated most however was that the staff did what they said they would do. There was a very loud wedding going on & we assumed we’d be kept awake half the night but, true to their word, the staff had all the partiers out by 10PM. Great location for shopping & night life.

    Travelers tip on shopping

    Check out Z gallerie for home goods - unique items.

    Wonderful area to stay in

    Santana Row had beautiful stores and outdoor bistros as well as a movie theatre! Lots to do and all in walking distance. The hotel was beautiful as well. Highly recommend this area. It is also 4 miles from the airport so very close.

    Location 5 star, Hotel Valencia - not quite there

    Of course you cannot beat the location of the Hotel Valencia on Santana Row. Whether staying for business (they have adequate business facilities) to leisure (incredible restaurants, nightlife and shopping) - Hotel Valencia fits the bill. I never mind paying for luxury hotels if they are up to that standard - but I felt this hotel was a bit overpriced for the quality of hotel. It is visual stunning, but not very well made or constructed. Walls are thin, noise is a consideration in whatever room type you have there - and I have tried them all. Overall, would continue to go back if they consider dropping their inflated price. This trip I did take advantage of their spa and had an incredible massage - the spa facility is small, exotic and comfortable. They gave exceptional service, and would go back to that spa - even if not staying @ hotel.

    Great place to stay in San Jose

    This was not my first time traveling to San Jose for business, but was my first time visiting Santana Row. I’m impressed with the area, the stores and this is a great little place to hang out and shop, have lunch or drinks. The hotel was is located in the heart of the shops and has that personalized boutique feel to it. I was very impressed with the accomodations and would stay there again. My only complaint would be I should have stayed longer.

    Great Location

    Great location. Very well decorated rooms. Be careful of rooms on the north/west (?) side. The HVAC plant across the street is very noisy if you’d like to open your window.

    Travelers tip on nightlife

    This is the happening place on Santana Row, with plenty of great places nearby.

    Hotel Valencia

    The hotel was nice the room smelled like a gym locker room. I would not recomend my family or a friend to stay there. There valet parking staff was about the only thing that made my trip great.

    Travelers tip on nightlife

    Dinning and the nightlife on the strip was nice too.

    awesome Hotel! great location!

    The rooms are just very nice and not in the boring standard design of other Hotels. Makes you feel at home! Great places to eat in Santana Row! The pool on the rooftop is very nice, even though it can get crowded over the weekend! I would definitely go back, but only for the weekend rate ;)

    Great Boutique Hotel in Great Shopping Area

    Loved this hotel! Service was great and continetal breakfast was awesome. Large selections of items. No need to order from menue at breakfast. Lovely courtyard for an evening cocktail before dinner. Pleasantly surprised!

    Santan Row

    My wife and I enjoy Santana Row, and the Hotel Valencia. We will certainly be returning.

    Location, Location, Location

    Valencia is smack dab in the middle of the most exclusive shopping area of San Jose, Santana Row. The hotel itself is exquisite, service is great and it is our favorite place to stay.

    Travelers tip on dining

    You can park your car and never use it again during your leisure stay. Shopping and dining plentiful.

    Great Location

    We had a very pleasant, comfortable stay.

    Extremely Satisfied !

    Quality and Comfort, Great Breakfast! Staff extremely professional and helpful. We got in 3AM and very tired, staff very pleasant and attentive. Love the area and all the shops and restaurants. Even found a great bargin at nearby shop.

    Travelers tip

    Lots to do, so plan to stay a few days and enjoy much attractions,

    Santana row

    Nice, roomy and contemporary decor. Operator/housekeeping could use a bit of improvement in customer service. Valet/Front desk are very helpful.

    Travelers tip on dining

    Cocola bakery (I think) has very (very) poor service!!!!

    Not very service oriented

    Very nice hotel in the middle of a nice mall for shopping/dining. The Service of the hotel was almost non-existent. The staff was very friendly, but the experience is similar to a 3 star hotel. No offers to help with luggage, recommendations for places to see or help booking a reservation... personally, I prefer this, so this wasn’t a problem, but if you’re expecting the staff to go out of their way for you, you might be dissapointed.

    Travelers tip on dining

    There are a number of wonderful restaurants in the Mall. Amber India is delicious. So is Straits Cafe (which also has a nice nightlife if you’re traveling on the weekend)

    loved hotel valencia

    This was a great stay... great location and vibe

    Comfortable Elegance at Santana Row

    The hotel is inviting with a warm glow and a high energy feel. Our room was elegantly decorated and bed provided a comfortable haven which was needed after a long day of shopping at Santana Row.

    Travelers tip on local attractions

    Santana Row with many stores and restaurants.

    Great weekeend getaway

    Great place for a weekend getaway, since the hotel is at Santana Row you don’t have to leave the area,there are 20 restaurants and movie theaters within a walking distance, the only dissapointment was the spa in the hotel ( there was no steam room, jacuzzi or sauna, and the lounge was to small and unconfortable ), I would recommend Burke Williams Spa ( day spa )next door.

    Travelers tip on local attractions

    Burke Williams Spa next door, also request rooms away from the court yard.

    planning to go back again

    This is my 4th time staying and i always have a great time. I love the breafast in the morning.

    Very noisy

    The hotel bar hosts a party in the courtyard with a live band on Fridays that seems to be in your room until 10PM, the crowd noise in the courtyard on both nights of my stay rendered the room usless for sleepiing until after 1PM.


    Excellent place to stay in, in the center of Santana Row. Very romantic setting.

    Great Stay - Can’t wait to visit again.

    My girlfriend and I stayed here for our 6 month anniversary and had a phenomenal time. I had heard about the hotel by visiting the V-Bar, which is a bar in the hotel open to the public. We were impressed by the decor and cleanliness of the room. We were planning on visiting one of the many restaurants or bars in the area for dinner, but were enjoying our room so much, we ordered room service instead. The menu selection and quality were top notch. We also enjoyed the pool and jacuzzi and the continental breakfast the next morning. I would recommend this hotel to anyone who wants a quiet getaway.

    Great place

    Hotel Valencia is in walking distance of plenty of great restaurants, stores, and entertainment

    Great Urban Getaway

    Great restaurants and shopping and nightlife right next to the hotel. Great urban weekend getaway!

    Great Hotel

    My family love the hotel. The design, the cleanliness, the surrounding areas, and all the restaurants nearby. The service needs to be improved. It was not horrible, but I felt the employees there did not care enough about the customers’ need.

    Service not up to standard

    Room service overwhelmed on a recent Sunday. Even after order delivered one hour late, they still forget silverware. Minibar not restocked once during a five day stay. Turn down service was also sporadic.
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