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JW Marriott San Francisco Union Square

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5 / 5
Read 25 reviews
Address: 500 Post St, San Francisco, CA 94102
. Premium bedding Guestrooms at JW Marriott San Francisco Union Square provide pillowtop mattresses, down bedding, a choice of pillows, high-speed Internet access, complimentary newspapers, Bose radios, and LCD TVs. Town Car service JW Marriott San Francisco Union Square offers complimentary drop-off Town Car service within the downtown area during select hours; Level III restaurant and bar serves California cuisine and cocktails.Near theaters Located within 2 blocks of four theaters, this hotel is 1 block from Union Square and 4 blocks from the Financial District and a half-mile from the Moscone Center and San Francisco Museum of Modern Art.


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Room amenities:

Cribs (infant beds) available
Clock radio
Window opens
Non-smoking rooms only
In-room safe (accommodates laptop)
Iron/ironing board
In-room safe (accommodates laptop)
Massage - available in room
Makeup/shaving mirror
Hair dryer
Bathroom telephone
Designer toiletries
Turndown service (on request)
Housekeeping (daily)
Wake-up calls
Coffee/tea maker
Internet access - surcharge
Internet access - TV
Multi-line phone
Voice mail
Complimentary newspaper (M-F)
Climate control
Air conditioning
Hypo-allergenic bedding available
Premium bedding
Video-game console
Pay movies
Premium TV channel(s)
Cable/satellite TV
Internet access - high speed
  Property amenities:

Use of nearby fitness center (discount)
Tour assistance
Television in lobby
Spa services on site
Smoke-free property
Shoe shine
Security guard
Room service (limited hours)
Restaurant(s) in hotel
Pool table nearby
Parking garage
Parking (secure)
Meeting rooms (small groups)
Limo or Town Car service available
Internet access - wireless
Internet access in public areas - surcharge
Internet access in public areas - high speed
Wired (high-speed) Internet access - surcharge
Tours/ticket assistance
Concierge services
Air-conditioned public areas
Banquet facilities
Parking (valet) $45 Car/$55 SUV/Day
Number of floors: 21
Parking (surcharge) $45 Daily
Fireplace in lobby
Dry cleaning/laundry service
24-hour front desk
Audio-visual equipment
Event catering
Conference room(s)
Business center
Breakfast available (surcharge)
Fitness equipment
Complimentary newspapers in lobby
Concierge desk
Location highlights
  • In city center
  • In entertainment district
  • Full-service health spa nearby


. Would definately stay there again. First night we were there was a bachelorette party next door that was really noisy and we asked to be moved which they did with no hesitation. The restaurant was fabulous. It was undergoing construction while we were there which took away from the ambience.Good location This hotel is in a really good location close to Union Square.

. Only stayed 1 night but service at the desk and doorman was a good experience. Other than that the room was comfortable, especially the bed, and clean.Lovely despite construction Hotel was going through some rennovations so they had tarps and scaffolding up.

. also they were remodeling the exterior which gave it an unfinished look and shouldn’t be like that or at least they should let you know. it’s located on an excellent area, but the rooms and the feel of the hotel was oldish.Good, but not THAT good In my opinion, this hotel s not worth the price.

95 per day? Travelers tip on dining Sears Fine Foods is great for breakfast, and we found the Millenium and Greens the best vegetarian restaurants ever!!. Why do smaller boutique hotels have free wireless access but the big chain hotels charge $12. Excellent restaurants and fun Fringe Festival within walking distance. Quiet, but conveniently close to Union Square. Very comfortable room with AC and ability to open window.Clean, comfortable, quiet.

.Excellent Hotel Staff was very courteous and food was great.

. We’ve stayed here before and will be back. The rooms are nice.Great Location The location is just one block from Union Square, the staff is really great, and we love that the windows open for fresh air in the room.

. Thanks you. The remainder of our time we spent very little time in the hotel; so it was no problem. But still a good idea to let people know ahead of time. I do know that it’s important to continuously upgrade and renovate; as I would want to stay in a hotel that did such. The day we arrived it was extremely noisy with scaffolding and hammering in the elevator area. However I do think it’s a good idea to let a person know if renovations are being done.Renovations Everything was great with this property.

San Francisco is an incredible place to visit; the JW Marriott just made it all perfect! Thank you and hope to return very soon!. The amenities, staffing, location, and general ambiance of professionalism and attention to guests’ needs added significantly to a very memorable trip.Outstanding! Our first trip to San Francisco was phenomenal including our stay at the JW Marriott.

. Travelers tip on local attractions Buy a muni pass for city and you can ride all transit and not have to look for money. only a few inconveniences, ice not on floor and have to order room service, and they took 45 minutes for ice, no drawers to speak of in room for you clothes but nice closet. Very comfortable.Good hotel and great location Location was very good and room was very clean.

. You will have paid for your public transportation for the week (except BART) and admission to some really cool attractions. Travelers tip on saving a few bucks If you’re going to be there for a week, and intend on seeing most of the attractions, I would strongly suggest purchasing the City Pass. Everyone bent over backwards to help make the trip a most enjoyable experience. The concierge was extremely pleasant and most helpful.Couldn’t be happier The location was perfect, in the hub of transportation.

.Excellent location .

. Take it all the way to Fisherman’s Warf. The ride is $5 for one stop. Don’t go to the beginning of or else you’ll wait in line for at least one hour. Travelers tip on local attractions Pickup the cable car at the second stop. Outside was under construction. Only bad thing was that the shower door did not close. Only four stars.Nice Hotel Typical hotel room.

. Thank you Travelers tip on dining north beach pizza is excellent for a cheap meal, but parking is limited. were excellent. I was not happy about that, but the hotel accom. I asked to speak to a manager and then some way they found 2 double beds. Not good. They said I will give you a King and a pull out couch. was with 2 doubles. I told them the reserv. They told me they do not have double beds in this hotel.Not impressed with the check in Initially, we booked a room with 2 double beds.

.Excellent Excellent location, attentive staff, contemporary and comfortable ambiance! Overall a great experience! Travelers tip on shopping Everyone must stop by Karakter a great european store of funky collections on Sutter.

. Recommend splitting the hotel room with others to save some money. Travelers tip on saving a few bucks Booked through Expedia with several friends and received a discount. Location ideal - centrally located and within walking distance to great shopping and the Financial District. Staff members were courteous and helpful.all marble tile (even the walls)... The best part was the bathroom. I booked one room with double beds for four nights, and found the room to be spacious and comfortable. A good mix of business professionals, tourists, and families.Pleasantly Surprised The hotel atmosphere was pristine, modern, and trendy, which I did not expect of a JW Marriott.

Travelers tip on shopping You are very close to shopping especially if you love saks and Neiman Marcus. But yes I would tell people about the hotel and when I travel I try to stay at a JW they are the best. It was just a little to soft for me. But one little thing the bed was a little hard to like maybe if they where medium to firm it would of been good. Room service was the best and not to mention the house keeper made sure every thing was put in place and clean. Great customer service people are always happy when you get in and out of the hotel. I love my trip and I’ll be coming back soon I love the hotel itself.Great location very close to cable car and shopping too.

. Plan to spend a bundle though, but don’t let it hold you back from this experience.Great hotel Awesome bathrooms! Travelers tip on dining Gary Danko for the most amazing meal of your life.

. Hotel service not that accomodating.......Good location.

Otherwise, pick something else. I would only pick this hotel at an extreme value. The staff was indifferent and unhelpful and the room average at best. I assumed the JW Marriott would be a premium hotel given that the JW Marriott was suppose to be their premium brand.OK at less the a hundred dollars I am a loyal Marriott customer which is why I picked this hotel.

Travelers tip on getting the most out of your stay clost to the cable car.... The bed little uncomfortable Great. The staff was very helpful.Ovae all it was great location and comfort.

. The historic Powell Street Cable Car is only one block from the hotel, make sure you catch a ride on it.S. P. The City Pass cost $64 dollars (only $50 when you buy it with your trip on Expedia)and is worth every penny! You get 5 attractions and unlimted use of the city transportation system including the historic cable cars. Travelers tip on local attractions Make sure you buy a City Pass at the Visitors Center, which is located only 4 blocks from this hotel. We will stay again and again at this hotel on our return visits to this fun and exciting city. There were many delicious resturants in the area surrounding the hotel so we had no trouble finding an alternative. I could have eaten something but my husband would have gone hungry. It was beautiful and the staff were extremly helpful but we are from Louisiana and the food was quite exotic for our taste. The only thing that we did not like about the hotel was the resturant, Level III. The room was done in very nice colors, a simple contrasting wall in the foyer really set off the room. When we steped into our room, the view took our breath away!! We stayed on the 12th floor and had a corner room. Then,the valet parked our car in the hotels safe and secure garage. While we checked in, the bellhop unloaded our luggage from the car and had it delivered to the room.Must see in person to appriciate, words just dont do it justice! Upon our arrival to the hotel we instantly felt pampered.

. You can jump on at pretty much any corner along the route it travels and not wait (much). Second thing, don’t go to the terminus to grab the cable car to Fisherman’s Wharf - you will have to stand in line. Travelers tip on local attractions 2 things - buy the Citipass Muni Pass that lets you ride pretty much any buss, trolley, cable car or light rail train - great way to get around. No noise, excellent. It is extremely well situated. Door staff was exceptional at getting us a cab even on early Sunday morning.Beautiful and comfortable Not much for writing these, but the hotel was absolutely excellent.

. Go early to beat the lines. It is 2 blocks away on Powell St. Travelers tip on dining Go to Sear’s Restaurant for breakfast. The location was perfect, especially if you love to shop. They answered all of our questions. The staff were friendly and attentive. We LOVED the hotel!!! The room was comfortable and inviting.Wonderful stay in San Francisco My mom and I stayed here for Memorial Day weekend.

Nice place to stay.City view was not that great, but room was outstanding.

. Excellent Cosmopolitans in the lobby bar.Enjoyable stay Very nice room, beautiful bathroom, easy walking distance from many great stores and restaurants including one of our favorites, Le Colonial.